DocFusion Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe Operational
90 days ago
99.84 % uptime
Today
DocFusion Platform/API's Operational
90 days ago
99.83 % uptime
Today
Batch API's Operational
90 days ago
99.84 % uptime
Today
Design Utilities Operational
90 days ago
99.84 % uptime
Today
DocFusion for SharePoint Operational
90 days ago
99.84 % uptime
Today
Australia Operational
90 days ago
99.84 % uptime
Today
DocFusion Platform/API's Operational
90 days ago
99.84 % uptime
Today
Batch API's Operational
90 days ago
99.84 % uptime
Today
Design Utilities Operational
90 days ago
99.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
November 2025 Release
Completed - The scheduled maintenance has been completed.
Nov 25, 20:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 17:00 SAST
Scheduled - We will be undergoing scheduled maintenance during this time for our November Release of DocFusion.
We don't expect any disruptions in document generation services for DocFusion Platform APIs.
There is small risk of some minor downtime on Batch Processing APIs during this time and it is advised that customers please refrain from running any Batches during this period to reduce risk of failing batches.
Nov 20, 13:04 SAST
Document Generation Timeouts on short running generation requests
Postmortem - Read details
Nov 25, 15:16 SAST
Resolved - The issue has now been fully resolved.
Nov 25, 15:12 SAST
Monitoring - We identified root cause for the partial outage. Fix has been put in place and we are now monitoring the situation.
Nov 25, 14:47 SAST
Update - We are continuing to investigate this issue.
Nov 25, 14:10 SAST
Investigating - We are currently experiencing a high frequency of timeouts on short running document generation requests.
Nov 25, 14:10 SAST
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

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